1. PURPOSE
This procedure is to establish the requirements for the identification, documentation and reporting the condition adverse to quality in order to assure that such conditions are promptly identified and corrected to preclude recurrence of nonconformities by investigation of actual or potential cause of nonconformities for xxx at xxxxx
2.1 Project Quality Plan
2.2. Non-conforming Control Procedure
3. DEFINITION
3.1. Corrective action;
Action was taken to eliminate the cause of an existing nonconformity, defect or other undesirable situation in order to prevent recurrence
3.2. Corrective
The action was taken to eliminate a detected nonconformity.
3.3. Preventive action
Action was taken to eliminate the cause of a potential nonconformity, defect or otheran undesirable situation in order to prevent the occurrence.
4. RESPONSIBILITIES
4.1. Discipline Manager
a. Records of action taken
b. Response of corrective & preventive action to Quality Section
4.2. Quality Manager
a. Release corrective & preventive action request.
b. Close out of corrective & preventive action.
5. PROCEDURE
5.1. Identification of Corrective & Preventive Action Condition
5.1.1. The Quality Engineer identifies the condition affecting the Quality Standards.
5.1.2. Source for identification of necessity for corrective action request ;
a. Nonconformance reports
b. Quality observation acts
c. Procurement documents
d. Others, if required
e. In-process Inspections
5.1.3. The causes of potential nonconformities shall be detected, analyzed and eliminated
by the preventive action, using the following:
a. Nonconformity report
b. Corrective action request
c. The result of audit
d. The result of inspection and test
e. The corrective action request from supervisor and surveillance
f. The employer, Project Manager, and SCC’s complaints
g. Process and working management
h. Management Review
i. The other quality record
5.1.4. Determining sufficient cause
a. Prevent defect for any deficiencies immediately
b. Operation is contrary the scope of approved quality program procedures
c. Trends in nonconformance and audit deficiencies for which previous corrective measures have proven ineffective.
d. Failure to correct quality documentation controls which have resulted in document nonconformance
e. Repetitive or serious nonconformance detected during procurement, receiving and/ or construction activities.
5.2. Initiation
5.2.1. The Quality Engineer shall determine the necessity after a problem has been identified.
5.2.2. If the problem has been determined, the Quality Engineer shall prepare the “Corrective & Preventive Request [Attachment – 1]” identifying the condition adverse to quality recommended action to eliminate the cause, due date, signature and date and shall assign the number. After that, the approved original CPAR by Quality Manager shall be distributed to responsible organization. Also, copy of the CPAR issued will be given to Employer for recording.
5.2.3. Numbering system manner for CAR/PAR shall be followed
□□ : Discipline Code
General : …………….. GE, Civil : ………………...CI,
Architecture : …….… AR, Mechanical :………… .MI,
Piping ………………… PP, Insulation …………… IS,
Painting :……………..... PN, Instrument :……………. IN,
Electrical :………………EL, Engineering :…………... EN,
Structure. ……………… ST Tank. ………………..... TK
□□□ : Serial No.
5.3. Response to CAR(Corrective Action Request) & PAR(Preventive Action Request
5.3.1. The responsible organization shall determine the problem cause and implement the required action and provide a prompt response within the reply due date specified.
5.3.2. After completion of “Action Taken” on the CAR & PAR, responsible organization shall sign and date on the CAR & PAR and return it to the Quality Section.
5.3.3. All replies from Responsible Organization shall copy to SCC for recording purpose
5.4. Follow-up
5.4.1. On the receipt of completed CAR & PAR, the Quality Engineer shall determine
Whether the proposed or implemented action is adequate and sufficient to preclude recurrence of the problem originally identified.
of the action.
responsible organization. In that case, the reply request date shall be revised and
recorded, if required.
5.4.4. When the extension of response due date is required, responsible organization shall notify the extended response due date to the Quality Manager with the reason(s) why additional time is required.
5.5. Close out of CAR & PAR
On the completion of corrective action, the Quality Manager shall sign and date on CAR & PAR for close out.
5.6. Document
Corrective & Preventive Action Request Control List shall be utilized to allocate the CAR & PAR numbers and track the status of response and close out. All opened CPARs should be closed out prior to turn over.
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